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  • Emory Quality Academy: Practical Methods for Healthcare Improvement

Emory Quality Academy: Practical Methods for Healthcare Improvement

Enroll

Course Overview

This Practical Methods for Healthcare Improvement course is an offering of the Emory Quality Academy, formed at Emory Healthcare in 2008 to train healthcare professionals in quality improvement and patient safety skills to provide better, safer and more efficient care. Practical Methods in Healthcare Improvement is the most in-depth of three courses offered in the Quality Academy. The course is project-based, giving you the opportunity to learn through application to a real-world problem of your choosing. Principle quality improvement (QI) methods taught are the Model for Improvement and Lean. Additionally, the course explores the performance of the US healthcare system to better set the context in which care is delivered, as well as other topics that support efforts to improve care – teamwork principles, change management, communication, workplace culture, safety techniques, and managing data. This course will be taught predominately online, with in-person meetings at several points to foster networking and collegiality.

Dates

September 13, 2023 - March 20, 2024 

See full schedule of class meetings below  

Course Credit

This course provides CME and CNE credits but is not part of an Emory degree program and will not be formally graded.

Accreditation Statement

The Emory University School of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Physician designation statement

The Emory University School of Medicine designates this other activity (blended live and enduring material) for a maximum of 51 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Nursing Credit

Emory Nursing Professional Development Center (ENPDC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.   Attendees to this activity will be awarded 51 contact hours by ENPDC upon completion of the activity evaluation and by participating in 90% of the activity time.

Course Goals

This course is designed to give you real experience. Graduates of this course will be able to:

  • Lead a team to implement effective solutions to an identified improvement opportunity. 
  • Apply high-reliability concepts to interventions for quality and safety. 
  • Think and act as a leader in equality and safety in healthcare. 

Learning Format

This course is structured around a project you will select, with the class content sequenced to support progress on the project. A coach with QI expertise is assigned to each project team and serves as a resource and adjunctive teacher. Some content will be provided through readings and watching recorded lectures (asynchronous learning at your pace), while other content will take place through in-person or virtual classes where we are all present together (synchronous learning). 

Project

Before the course begins, you should identify a suitable project. Characteristics of projects that tend to be a good match for the course are:

  • Something you might reasonably be doing as part of your job
  • Addressing an identified need
  • Aligned with priorities of the health system or your department
  • Within your sphere of control or influence
  • Not overly dependent upon assistance from informatics or other scarce resources
  • Ready for analysis and action so that you can make progress during the course
  • Have data available or the ability to easily measure the process and outcomes involved

Discuss potential projects with your supervisor or leader to ensure you have adequate support and alignment. It is absolutely fine for course participants to work together on the same project, whether you come as a team or link up once the course starts.

Participation

  • Prepare for class sessions as outlined in the schedule below. The video link for the course will be the same for each remote class session and will be sent in a calendar invitation.

  • Attend all class sessions, as content builds upon prior classes.

    • With your department, work out your schedule to be free of obligations. If needed, ask for the time to be available for the required pre-work. Many past participants found it helpful to plan the whole day away from work on a class day.

    • If you must miss class, which happens, please let us know so we can help direct you or identify alternative ways to catch up.

  • If you have difficulty participating fully in aspects of the course for any reason, please let us know. We will work with you to reduce those challenges. 
  • Talk with us if you feel you cannot continue in the course due to life events, obligations, etc. We will welcome you to pick back up in a future class.

Technology

  • Computer with webcam and microphone (or earbuds or headset with microphone) to enable you to participate remotely. A telephone can be used for audio if your computer does not have a microphone. A smartphone with a camera can be used for video meetings, though you will want a computer available, also.

  • Adequate internet access for video streaming.

  • A Microsoft OneDrive or SharePoint site will be used as the file sharing platform for course content and for you to upload your assignments and final project. An invitation to the folders will be sent before the first class meeting. 

Online Presence 

The synchronous video sessions will be interactive when we are all present online. Please be prepared to have your camera on for these sessions so you can fully participate. An important aspect of the course is building our community of colleagues engaged in this critical work. 

Schedule 

Session/Day/Date Method Time Location or Zoom Link
Session 1: Wednesday, September 13 In-person 9 a.m.-4 p.m.  Northlake
Session 2: Wednesday, October 4 Virtual 1-4 p.m. Zoom
Session 3: Wednesday, October 25 Virtual 1-4 p.m. Zoom
Session 4: Wednesday, November 15 Virtual 1-4 p.m. Zoom
Session 5: Wednesday, December 6 Virtual 1-4 p.m. Zoom
Session 6: Wednesday, January 10 In-person 9 a.m.-4 p.m.  Northlake
Session 7: Wednesday, January 31 Virtual 1-4 p.m. Zoom
Session 8: Wednesday, February 21 Virtual 1-4 p.m. Zoom
Session 9: Wednesday, March 6

 

Virtual 1-4 p.m. Zoom

Session 10: Wednesday, March 20

(final report outs)

In-person  9 a.m.-4 p.m.  Northlake
Faculty Academic Affairs and Professional Development
  • Teaching
    • Learning to Be Better Teachers
    • Faculty Development Program for Clinical Educators
    • 2024 Educator Appreciation Day
  • Clinical Care and Service
    • Interprofessional Team Skills for Quality Improvement
    • Point-of-Care Ultrasound (POCUS) Course
    • Health Equity Advocacy Course
    • Continuing Medical Education (CME) Courses
    • American Board of Medical Specialties (ABMS) Portfolio Program
    • 2025 National Doctors' Day
  • Research
    • Researcher Survival Skills
    • Clinical Research Bootcamp
    • Clinical Research Mentoring Program
    • Speed Networking
    • 2024 Researcher Appreciation Day
  • Career Development
    • New Faculty Orientation
    • Professional Development Lecture Series
    • Transition to First Faculty Position
    • Junior Faculty Development Course
    • Advancing Success through Coaching, Equity, Networking, and Development (ASCEND) Program
    • Collaborative Learning Communities
    • Preparing for Retirement
  • Leadership Development
    • New Clinical Leader Development Course
    • Emory Professional Leadership Enrichment and Development Program (EM-ProLEAD)
    • Pathways to Leadership Excellence
    • New Leader Onboarding
    • Executive Leadership in Academic Medicine Graduates
    • Woodruff Leadership Academy
  • Mentoring
    • Mentoring Collaborative
    • Career Optimization and Mentoring Program for Academic Success and Support (COMPASS)
    • Mentoring Resources
  • Appointments, Promotions and Tenure
  • Awards and Recognitions
    • National Doctors' Day
    • Educator Appreciation Day
    • Researcher Appreciation Day
    • Faculty Recognitions Week
    • Emory at Grady Awards
    • Dean's Distinguished Faculty Lecture and Award
    • Dean’s Eminent Investigators
    • Macy Faculty Scholars Program
    • Executive Leadership in Academic Medicine
  • Continuing Medical Education (CME)

Enroll in Course

Interested faculty can enroll in this course by using the button below.

Enroll
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