Professionalism, Diversity, Equity, and Inclusion

Lead(s): Amy Chen 

Intended Learning Outcomes

(What should learners be able to do after the session?)

1. Understand the scope/definition of professionalism*
2. Discuss patient related professional conduct to include HIPPA and patient confidentiality
3. Describe appropriate use social media without violating principles of professionalism
4. Develop broader toolbox of communication skills (across varying situations – e.g., emotionally charged encounter)
5. Understand how to deal with inappropriate patient/colleague contact (i.e., appropriate boundaries, uncomfortable situations)

*Interpersonal (professional) communication, ethics, integrity, culture/”pledge”, advocating for patient interest, cultural competency

Suggested Interactive Learning and Teaching Activities

• Role playing to take other point of view in inter-professional interaction (e.g., inappropriate consult setting)
• Discussion of outside social life interests, behaviors, and work professionalism – implications for credentialing (e.g., DUI, fighting, etc.)
• Demonstrate how to perform “cup of coffee conversation”
• Role play intervening when colleagues disclose patient information in an inappropriate setting (e.g., ‘elevator conversation’)
• Pledge training

Other Resources

Emory Healthcare

• Emory Healthcare (EHC) Pledge
• EHC Pledge Self-Reflection Worksheet

Diversity and Inclusion

• AAMC Learning Series for Diversity and Inclusion
• AAMC Resource for Holistic Review of Residents
• AAMC Social Media / Digital Literacy for Educators and Learners Toolkit
• AAMC Managing Disrespectful Behavior
• Implicit Association Test

Session Evaluation Tools

Evaluate a Professionalism session

Acknowledgements

Thank you to those who came together to develop the intended learning outcomes and list of suggested interactive learning and teaching activities:

• Thomas Bradbury
• Carolyn Meltzer
• Purnima Patel
• Jennifer Spicer
• Mark Walsh